When it comes to determining the underlying cause of a breach in good manufacturing practices, industry often falls back on human error and looks no farther into the matter. However, as Life Science Training Institute’s expert Joanna Gallant describes, retraining employees is only going to go so far and, more often than not, will not even be the appropriate CAPA for the issue. In part two of this four-part series, Gallant defines the types of human error that can interfere with daily operations and some of the reasons these incidents are likely to occur. Gallant also provides some best practices that should be undertaken to stop human error before it occurs.
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